Technology company senior management tended to be about 10-years younger than our generation and their engineering staffs were perhaps 10-20 years younger. Initiatives and routines developed by those younger people reflected their own views and experiences which were often much different than ours. In no small degree, our generation tended to be more like Dilbert’s pointy-haired boss than the tech-savvy subordinate staff. Our ages at the time of various significant technology milestones are marked on the Windows timeline above. Note that Gates bailed out about the time we started winding things up ourselves, or about the time the Internet started gaining influence.
It seems that companies and governments led by immature management have forgotten that old saw and/or neglected to teach it to their junior charges.
The arrival of the Internet to our PC world suddenly introduced almost unlimited communications capabilities to our desk top. No longer were we dealing only with how programs worked, we were dealing with how to effectively communicate with others while maintaining our privacy, professionalism, and confidentialities. Suddenly, most of our communications were written and thus subject to the
Not everyone in a “brick & mortar” business organization were authorized to create written business communications with others. The simple truth is, not everyone is a competent writer. Good writers are not always good thinkers and I’ve seen many examples of very smart people who were terrible writers. Combining and controlling those talents and skills was once one of the principal responsibilities of an organization’s managers. If my own observations in the advancing Internet “tidal wave” are common, then I would think that competent communications within large companies are suffering.